{"id":16230,"date":"2023-10-06T09:47:04","date_gmt":"2023-10-06T09:47:04","guid":{"rendered":"https:\/\/mariswiss.com\/?page_id=16230"},"modified":"2023-12-13T12:48:57","modified_gmt":"2023-12-13T12:48:57","slug":"faqs","status":"publish","type":"page","link":"https:\/\/mariswiss.com\/nl\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div id=\"page-header-295560720\" class=\"page-header-wrapper\">\n  <div class=\"page-title dark featured-title\">\n\n    \n    <div class=\"page-title-inner container align-center text-center flex-row-col medium-flex-wrap\" >\n              <div class=\"title-wrapper flex-col\">\n          <h1 class=\"entry-title mb-0\">\n            FAQs          <\/h1>\n        <\/div>\n                    <div class=\"title-content flex-col\">\n        <div class=\"title-breadcrumbs pb-half pt-half\"><nav class=\"woocommerce-breadcrumb breadcrumbs uppercase\" data-no-translation=\"\" data-trp-gettext=\"\">Home<\/nav><\/div>      <\/div>\n    <\/div>\n\n       <\/div>\n    <\/div>\n  \n<div class=\"row\"  id=\"row-1290051008\">\n\n\t<div id=\"col-152547508\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"gap-110791111\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-110791111 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-372324740\" class=\"text\">\n\t\t\n<h2>Verzending, retourneren, betaling en annulering<\/h2>\n\t\t\n<style>\n#text-372324740 {\n  text-align: center;\n}\n@media (min-width:550px) {\n  #text-372324740 {\n    text-align: center;\n  }\n}\n@media (min-width:850px) {\n  #text-372324740 {\n    text-align: center;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"accordion\">\n\t<div id=\"accordion-1378408073\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1378408073-label\" class=\"accordion-title plain\" href=\"#accordion-item-o\u00f9-exp\u00e9diez-vous-vos-produits-?\" aria-expanded=\"false\" aria-controls=\"accordion-1378408073-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Waar worden jullie producten naartoe verzonden?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1378408073-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1378408073-label\" >\n\t\t\t\n<p>We verzenden onze producten naar Zwitserland en bijna alle Europese landen (Frankrijk, Verenigd Koninkrijk, Spanje, Itali\u00eb, enz.).<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-718658811\" class=\"accordion-item\">\n\t\t<a id=\"accordion-718658811-label\" class=\"accordion-title plain\" href=\"#accordion-item-comment-fonctionne-la-livraison-?\" aria-expanded=\"false\" aria-controls=\"accordion-718658811-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Hoe werkt de levering?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-718658811-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-718658811-label\" >\n\t\t\t\n<p>Zodra een pakket aan onze logistieke partner wordt overhandigd, ontvang je het trackingnummer met de leveringsbevestiging per e-mail. Hiermee kun je de status van je pakket volgen op het online portaal.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1315298902\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1315298902-label\" class=\"accordion-title plain\" href=\"#accordion-item-quels-sont-les-d\u00e9lais-de-livraison?\" aria-expanded=\"false\" aria-controls=\"accordion-1315298902-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Wat zijn de levertijden?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1315298902-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1315298902-label\" >\n\t\t\t\n<p>Hieronder vind je de bezorgtarieven, de voorwaarden voor gratis bezorging en de verwachte bezorgtijden:<\/p>\n<div id=\"text-2205728838\" class=\"text\">\n<table class=\"shipping-table\" width=\"292\">\n<tbody>\n<tr>\n<th>LAND<\/th>\n<th>VERZENDKOSTEN<\/th>\n<th>VRIJ VAN<\/th>\n<th>DEADLINE<\/th>\n<\/tr>\n<tr>\n<td><strong>Frankrijk<\/strong><\/td>\n<td class=\"price\"><strong>4.95 \u20ac<\/strong><\/td>\n<td class=\"price\"><strong>65.00 \u20ac<\/strong><\/td>\n<td class=\"time\"><strong>48 tot 72 uur<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Overzee<\/strong><\/td>\n<td class=\"price\"><strong>13.10 \u20ac<\/strong><\/td>\n<td class=\"price\"><strong>95 \u20ac<\/strong><\/td>\n<td class=\"time\"><strong>5 tot 10 dagen<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Europa<\/strong><\/td>\n<td class=\"price\"><strong>13.35 \u20ac<\/strong><\/td>\n<td class=\"price\"><strong>90 \u20ac<\/strong><\/td>\n<td class=\"time\"><strong>4 tot 7 dagen<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>UK<\/strong><\/td>\n<td class=\"price\"><strong>16.5 \u20ac<\/strong><\/td>\n<td class=\"price\"><strong>110\u20ac<\/strong><\/td>\n<td class=\"time\"><strong>4 tot 7 dagen<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Zwitserland<\/strong><\/td>\n<td class=\"price\"><strong>5 \u20ac<\/strong><\/td>\n<td class=\"price\"><strong>65 \u20ac<\/strong><\/td>\n<td class=\"time\"><strong>48 tot 72 uur<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-189497250\" class=\"accordion-item\">\n\t\t<a id=\"accordion-189497250-label\" class=\"accordion-title plain\" href=\"#accordion-item-j&#039;habite-en-france,-dois-je-payer-des-droits-de-douane-et-des-taxes-\u00e0-l&#039;importation?\" aria-expanded=\"false\" aria-controls=\"accordion-189497250-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Ik woon in Frankrijk, moet ik douanerechten en invoerrechten betalen?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-189497250-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-189497250-label\" >\n\t\t\t\n<p>Nee, wij betalen de btw en alle extra kosten. Je hoeft dus niets te betalen.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3482275654\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3482275654-label\" class=\"accordion-title plain\" href=\"#accordion-item-mon-colis-ne-semble-pas-bouger,-que-se-passe-t&#039;il-?\" aria-expanded=\"false\" aria-controls=\"accordion-3482275654-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Mijn pakket lijkt niet te bewegen, wat is er aan de hand?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3482275654-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3482275654-label\" >\n\t\t\t\n<p>Maak je geen zorgen, het kan gebeuren dat onze vervoerder je pakket niet meteen scant.<\/p>\n<p>Het kan daarom 1 tot 3 werkdagen duren voordat het pakket in beweging komt. Als het pakket na deze tijd nog steeds niet onderweg is, neem dan contact met ons op via <strong> contact@mariswiss.com<\/strong><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4150189969\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4150189969-label\" class=\"accordion-title plain\" href=\"#accordion-item-est-ce-que-mes-articles-seront-regroup\u00e9s-dans-un-unique-colis-pour-la-livraison-?\" aria-expanded=\"false\" aria-controls=\"accordion-4150189969-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Worden mijn artikelen gegroepeerd in \u00e9\u00e9n pakket geleverd?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4150189969-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4150189969-label\" >\n\t\t\t\n<p>In bepaalde situaties moeten we je bestelling in meerdere pakketten verzenden. We informeren je hierover van tevoren en geven je indien nodig de bijbehorende trackingnummers.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3375812619\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3375812619-label\" class=\"accordion-title plain\" href=\"#accordion-item-quels-modes-de-paiement-sont-propos\u00e9s-?\" aria-expanded=\"false\" aria-controls=\"accordion-3375812619-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Welke betalingsmethoden zijn beschikbaar?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3375812619-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3375812619-label\" >\n\t\t\t\n<p>We bieden de volgende betaalmethoden aan:<\/p>\n<ol>\n<li>Creditcards (Visa, MasterCard, American Express).<\/li>\n<li>Twint (alleen verkrijgbaar in Zwitserland).<\/li>\n<li>Contante betaling ter plaatse. (alleen beschikbaar in Zwitserland)<\/li>\n<\/ol>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3675203830\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3675203830-label\" class=\"accordion-title plain\" href=\"#accordion-item-\u00c0-partir-de-quel-\u00e2ge-est-il-autoris\u00e9-d&#039;acheter-du-cbd-l\u00e9galement-?\" aria-expanded=\"false\" aria-controls=\"accordion-3675203830-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Vanaf welke leeftijd is het legaal om CBD te kopen?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3675203830-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3675203830-label\" >\n\t\t\t\n<p>Je moet minstens 18 jaar oud zijn om producten op onze site te bestellen.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2513513541\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2513513541-label\" class=\"accordion-title plain\" href=\"#accordion-item-est-ce-que-les-transactions-en-ligne-sont-s\u00e9curis\u00e9es-?\" aria-expanded=\"false\" aria-controls=\"accordion-2513513541-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Zijn online transacties veilig?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2513513541-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2513513541-label\" >\n\t\t\t\n<p>Uw creditcardnummer wordt doorgestuurd naar de betaalservers, waar uw betaling direct wordt verwerkt in een beveiligde omgeving, zonder via onze servers te passeren. <a href=\"https:\/\/mariswiss.com\/nl\/\">mariswiss.com.<\/a> Dit zorgt ervoor dat je creditcardgegevens alleen toegankelijk zijn voor onze bankpartner.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1267812691\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1267812691-label\" class=\"accordion-title plain\" href=\"#accordion-item-si-vous-avez-re\u00e7u-le-mauvais-article,-que-devez-vous-faire-?\" aria-expanded=\"false\" aria-controls=\"accordion-1267812691-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Wat moet je doen als je het verkeerde artikel hebt ontvangen?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1267812691-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1267812691-label\" >\n\t\t\t\n<p>Je hebt dan drie (3) werkdagen de tijd om ons op de hoogte te stellen van de fout.<\/p>\n<p>In het geval van een verzendfout waarvoor wij verantwoordelijk zijn, stellen we per geval een compensatieoplossing voor.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3139854563\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3139854563-label\" class=\"accordion-title plain\" href=\"#accordion-item-est-il-possible-d&#039;annuler-ou-de-modifier-ma-commande-?\" aria-expanded=\"false\" aria-controls=\"accordion-3139854563-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Kan ik mijn bestelling annuleren of wijzigen?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3139854563-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3139854563-label\" >\n\t\t\t\n<p>Ja, je kunt je bestelling annuleren of wijzigen zolang deze nog niet is verzonden.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n<div class=\"accordion\">\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-16230","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/mariswiss.com\/nl\/wp-json\/wp\/v2\/pages\/16230","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mariswiss.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mariswiss.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mariswiss.com\/nl\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mariswiss.com\/nl\/wp-json\/wp\/v2\/comments?post=16230"}],"version-history":[{"count":6,"href":"https:\/\/mariswiss.com\/nl\/wp-json\/wp\/v2\/pages\/16230\/revisions"}],"predecessor-version":[{"id":16666,"href":"https:\/\/mariswiss.com\/nl\/wp-json\/wp\/v2\/pages\/16230\/revisions\/16666"}],"wp:attachment":[{"href":"https:\/\/mariswiss.com\/nl\/wp-json\/wp\/v2\/media?parent=16230"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}